Terms and Conditions
The following terms and conditions apply to all orders made via our online shop.
- Contract language
The contract language is German.
- Contracting party, conclusion of contract.
Our information on goods, products, prices and discounts
Within each order process changes are reserved and without obligation. These are not legal
binding offer, but non-binding online catalog. Your order on www.andsoy.com will be discontinued
Offer to AND SOY to conclude a purchase agreement. You confirm the order by clicking on the button
“Buy now” and accept the terms and conditions. An order is only possible if
All mandatory fields marked with * are completed. Only with the acceptance of the order
By AND SOY, the purchase contract is concluded and there is a right to delivery of the goods. The one from AND SOY
The automatically sent order confirmation does not constitute acceptance of your offer. The offer is valid
then as accepted when the shipping confirmation arrives by mail.
For writing, printing and
Errors on the website AND SOY is entitled to withdraw from the contract.
We only charge
the goods specified in the shipping confirmation. There is no purchase contract for goods that are not included
Conditions. Your personal information is extremely sensitive and will be treated as such by AND SOY. The order
You must not pass on the required password to third parties. In the case of a transfer, you are also responsible for orders
of the third. For orders with your password and resulting requirements you will come up.
Shipping costs are added over and above the stated product prices. You can find out more about the amount of shipping costs under ‘Delivery’. If AND SOY incurs additional costs due to the specification of a wrong delivery address or a wrong addressee, these costs shall be reimbursed by the customer.
The following payment methods are available in our shop:
If you are paying by credit card, your account will be charged upon completion of the order.
Instant bank transfer
We also offer instant transfer. For more information, please visit: https://www.sofort.com/ger-de/general/fuer-kaeufer/fragen-und-antworten/
Once we have received your payment, the goods will be dispatched to you immediately.
6.Retention of title
The goods remain the property of AND SOY until full payment has been completed.
7.Right of withdrawal
You have the right to cancel this contract without reason within fourteen days i.S. of the KSchG. The cancellation period is fourteen days from the date on which you, or a third party of your choosing, have taken possession of the goods. To exercise your right of withdrawal, you must provide AND SOY with a clear statement (e.g. a letter sent by post, fax or email) informing us about your decision to revoke this contract. If you revoke your contract, we will refund all received payments, minus a processing fee, as soon as possible. At the latest you will be refunded within fourteen days from the date on which the notice of your withdrawal was received. For this reimbursement, we use the same method of payment that was used in the original transaction, unless otherwise agreed. We may withhold a refund until the goods have been returned. You are required to return the goods within fourteen days of the date on which you have informed us of the withdrawal of this contract.The deadline is met when proof of the return shipment having been dispatched within the fourteen-day timeframe is provided. The customer bears the costs of returning the goods.
The consumer has no right of withdrawal on:
- Goods that spoil rapidly or whose expiration date would be exceeded within too short a timeframe.
- Goods that are delivered sealed and for health and hygiene reasons are not suitable for return if their seal has been removed after delivery.
- Goods that were mixed with other goods and have become undividable post-delivery.
8.Limitations of liability
With the exception of personal damage, AND SOY is only liable for damage caused due to deliberate or grossly negligent behavior. This also applies to direct and indirect consequential damages, i.e. in particular loss of profit. Liability for financial losses due to slight negligence is excluded.
AND SOY is not liable for any misuse of their E-mail address when used by unauthorized persons.
These limitations of liability apply mutatis mutandis in favor of employees and agents of AND SOY.
Claims for liability under the Product Liability Act remain unaffected.